About Us
Welcome to Lumexaura.
Lumexaura is an online retail brand owned and operated by Lvliang Lishi District Mengle Trading Co., Ltd. The company is responsible for operating the Lumexaura store and is the seller of record for purchases made through our website.
Our goal is to provide customers with practical, thoughtfully selected products together with clear product information, transparent order policies, and accessible customer support.
Our Business
Brand Name: Lumexaura
Legal Company Name: Lvliang Lishi District Mengle Trading Co., Ltd.
Business Address: No. 139, Shahuize Market, Binhe North East Road, Tianjiahui Subdistrict, Lishi District, Lvliang City, Shanxi Province, China
Customer Support Email: service@lumexaura.com
Customer Service Phone: 0358-8221788
What We Offer
Our store may offer general merchandise and everyday-use products, including household goods, furniture accessories, outdoor products, electronics accessories, personal-use products, office supplies, clothing accessories, bags, footwear, toys, and other products permitted within our registered business scope.
The availability of individual products may change from time to time. Product descriptions, materials, dimensions, features, colors, and other relevant information are provided on the applicable product pages.
Our Commitment to Customers
We aim to provide a transparent shopping experience. Before placing an order, customers are encouraged to review the applicable product description, price, estimated delivery time, Shipping Policy, Return & Refund Policy, and other relevant terms.
Orders are generally processed within 1–3 business days after successful payment confirmation. Estimated delivery is generally 7–12 business days after dispatch, depending on the destination, carrier operations, customs procedures, and other circumstances outside our direct control.
If you need help with a product, order, shipment, return, or refund, please contact us at:
Email: service@lumexaura.com
Phone: 0358-8221788
We appreciate your interest in Lumexaura and look forward to serving you.